Terms and Conditions
Welcome to HEDBOX DOO. These terms and conditions outline the rules and regulations for the use of our website and services. By accessing and using this website, you accept and agree to be bound by these terms and conditions.
If you do not agree with any part of these terms, please do not use our website or services.
1. Definitions
HEDBOX refers to HEDBOX D.o.o., including its affiliates, subsidiaries, and employees.
“Website” refers to the website located at www.hedbox.eu.
“User” refers to any person who accesses, browses, or uses the website.
“Services” refers to the products or services provided by HEDBOX DOO through this website.
2. User Responsibilities
By using our website, you agree to:
Provide accurate, current, and complete information during registration and when using our services.
Comply with all applicable laws and regulations.
Not use the website for any illegal purposes, including but not limited to fraud, infringement of intellectual property, or distribution of harmful software.
Respect the rights of others, including but not limited to intellectual property, privacy, and personal information.
3. Account Creation
To access certain features of our website, you may be required to create an account. You agree to:
Provide accurate and truthful information during the registration process.
Keep your login credentials confidential and not share them with anyone.
Notify us immediately if you suspect any unauthorized use of your account.
You are responsible for all activities that occur under your account.
4. Orders and Payment
By placing an order through our website, you are making an offer to purchase the product(s) or service(s) specified in the order. All orders are subject to acceptance by us. Once your order is accepted, we will send you an order confirmation on to the email address you registered.
Pricing: All prices on the website are in Euro Currency and are exclusive of applicable taxes and shipping charges unless otherwise stated.
Payment: Payments must be made through the available payment methods on our website. You agree to pay the full price for any order placed, including shipping and handling charges, as applicable.
Order Confirmation: After placing an order, you will receive an confirmation on to the email address you registered, detailing the products or services ordered. This is not an acceptance of the order but a confirmation that we have received it.
5. Delivery and Shipping
We will make reasonable efforts to ensure timely delivery of the products ordered. Delivery times may vary depending on the destination and availability of the products. The HEDBOX is not responsible for delays caused by shipping carriers or force majeure events.
Shipping fees will be clearly displayed during the checkout process.
6. Returns and Refunds
You have the right to cancel your order and return the product within 14 days of receiving the product. Please refer to our Refund and Return Policy for detailed information on the process and conditions for returns.
Refunds: Refunds will be processed after we receive the returned item under the Refund and Return Policy, and will be issued using the same payment method used for the original transaction.
7. Intellectual Property
All content on this website, including but not limited to text, images, logos, graphics, and software, is the property of HEDBOX or its licensors and is protected by intellectual property laws. You may not copy, modify, distribute, or otherwise use any content from this website without our prior written consent.
8. Privacy Policy
Your use of our website is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. By using this website, you consent to the collection and use of your information as described in our Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, HEDBOX shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use of or inability to use the website or services, including but not limited to damages for loss of profits, data, or other intangible losses.
10. Modifications to the Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page, and the updated version will be effective as of the date posted. We encourage you to review these terms regularly to stay informed of any changes.
11. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Slovenia, and any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in Slovenia.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: support@hedbox.com
Phone: +386 (40) 316 553
Address: Poslovna Cona A10, 4208 Sencur, Slovenia – Europe